Everything You Need To Know

VIVAZEN®, the industry leading brand of Feel Good Relief® herbal supplements, is proudly celebrating its 10th anniversary by becoming a Public Benefit Corporation (“PBC”). Throughout the last decade, VIVAZEN® has been on the mission to empower Everyday Heroes™ to live their best lives through the power of plants and natural wisdom.  As a PBC, VIVAZEN® will formalize this vision, including this public benefit purpose in its certificate of incorporation.

Transitioning to a PBC secures and focuses the impact of the VIVAZEN® business to legally mandate its commitment to broader societal and environmental outcomes. The formal status will require VIVAZEN® to deliver impact in the world and society in general, beyond profit. Locking in this status means as the business grows, its purpose will always be realized.

Here you will find the list of legality of kratom by state:

• Alabama– kratom is banned

• Alaska– kratom is legal

• Arizona– kratom is legal and has a KCPA (18+)

• Arkansas– kratom is banned

• California– kratom is legal except for the city of San Diego

• Colorado– kratom is legal and has a KCPA (21+). However Denver, Parker Town, and Monument Town prohibit kratom sales

• Connecticut– kratom is legal

• Delaware– kratom is legal

• Florida– kratom is legal and has a KCPA (21+). However, it is banned in Sarasota County.

• Georgia– kratom is legal and has a KCPA (18+)

• Hawaii– kratom is legal

• Idaho– kratom is legal

• Illinois– kratom is legal (18+) except for Jerseyville, Alton, and Edwardsville

• Indiana– kratom is banned

• Iowa– kratom is legal

• Kansas– kratom is legal

• Kentucky– kratom is legal

• Louisiana– kratom is legal

• Maine– kratom is legal

• Maryland– kratom is legal

• Massachusetts– kratom is legal

• Michigan– kratom is legal

• Minnesota– kratom is legal (18+)

• Mississippi– kratom is legal at the state level. It is illegal and banned in 33 counties and towns:

  • Mississippi towns where kratom is not legal:

    • Belmont

    • Blue Mountain

    • Booneville

    • Bruce

    • Burnsville

    • Caledonia

    • Calhoun

    • Columbus

    • Corinth

    • Derma

    • Fulton

    • Guntown

    • Iuka

    • Mantachie

    • Marietta

    • New Albany

    • Okolona

    • Oxford

    • Pontotoc

    • Ripley

    • Saltillo

    • Senatobia

    • Tishomingo

    • Vardaman

  • Mississippi counties where kratom is not legal:

    • Alcorn

    • Calhoun

    • Itawamba

    • Lowndes

    • Monroe

    • Noxubee

    • Prentiss

    • Tippah

    • Tishomingo

    • Union

• Missouri– kratom is legal

• Nebraska– kratom is legal

• Nevada– kratom is legal and has a KCPA (18+)

• New Hampshire– kratom is legal (18+) except for Franklin

• New Jersey– kratom is legal

• New Mexico– kratom is legal

• New York– kratom is legal

• North Carolina– kratom is legal (18+)

• North Dakota– kratom is legal

• Ohio– kratom is legal

• Oklahoma– kratom is legal and has a KCPA (18+)

• Oregon– kratom is legal and has a KCPA (21+)

• Pennsylvania– kratom is legal

• Rhode Island– kratom is banned

• South Carolina– kratom is legal (21+)

• South Dakota– kratom is legal (21+)

• Tennessee– kratom in plain leaf form is legal for those over 21 years. It is illegal in all other forms

• Texas – kratom is legal

• Utah– kratom is legal and has a KCPA (18+)

• Vermont– kratom is banned

• Virginia– kratom is legal and has a KCPA (21+)

• Washington– kratom is legal

• West Virginia– kratom is legal and has a KCPA (21+)

• Wisconsin– kratom is banned

• Wyoming– kratom is legal

• Washington D.C. – kratom is legal

VIVAZEN® is legal in 44 states and therefore its presence in a urine sample should be irrelevant. Frankly, most drug tests are not designed to detect any ingredient contained in VIVAZEN®. Please visit each product page to view the complete list of botanicals in each of our proprietary blends

The Kratom Consumer Protection Act (KCPA) is legislation designed to regulate the production and sale of kratom products, ensuring they are safe and properly labeled for consumers. It sets standards for manufacturing practices, prohibits the sale of adulterated or contaminated kratom, and often includes age restrictions for purchasers. The KCPA aims to protect consumers from unsafe products and provide clear guidelines for vendors. As of now, several states have enacted their own versions of the KCPA, each tailored to their specific needs.

Arizona, Colorado, Florida, Georgia, Nevada, Oklahoma, Oregon, Utah, Virginia and West Virginia

Yes, our product is sold in over 12,000 stores across the United States and we are adding more stores everyday. Check our map of retail stores to find one in your area!

We have products in over sold in over 12,000 stores across the United States and we are adding more stores everyday. Check our map of retail stores to find one in your area!

Yes, we would love to have you sell VIVAZEN® in your store. You sign up and place your order online, today. Visit us at VIVAZENDIRECT.com

At VIVAZEN®, we’ve always adhered to the highest standards for herbal supplements and have consistently updated our labeling to enhance transparency and empower consumer choice, ensuring that we are compliant with each new KCPA passed.

Our latest VIVAZEN® label not only includes the legally required details like serving size, servings per container, active ingredients, and age restrictions, but also goes above and beyond with additional information. You’ll find expiration dates, precise details on active botanical components (including total alkaloids, mitragynine, and 7-hydroxymitragynine), and clear usage warnings. Just like caffeine or alcohol, kratom can be habit-forming if used irresponsibly, so we’ve included extra disclaimers for those who should avoid it.

VIVAZEN® believes in proactive regulation and comprehensive labeling, ensuring our customers have the information they need to make safe, informed choices. We’re here to support responsible use, with quality you can trust.

For an abundance of safety, we would recommend not taking VIVAZEN® products while pregnant or breastfeeding.

Yes, but it depends on where you live. Kratom is legal at the federal level, but some states, counties, and cities have their own restrictions. So, while you can buy it in most places, it’s always smart to check your local laws before purchasing.

Kratom, the main ingredient in VIVAZEN®, may have habit-forming properties when used frequently and at high doses. However, VIVAZEN® is formulated with a moderate dose of 20 mg of mitragynine per serving, designed to provide benefits without the potential of  increasing the risk of dependence. To further support safe and responsible use, we recommend not consuming VIVAZEN® for more than four consecutive weeks.

While we would like to be able to ship to all states in the USA, at this time it is not possible. While our product is 100% federally legal there are some states and areas that prohibit some of the ingredients.

Currently we are unable to ship to: Alabama, Arkansas, Tennessee, Wisconsin, Indiana, Rhode Island, and Vermont. As well we cannot ship to Union County, MI, Sarasota County, FL and Denver and San Diego. We are always monitoring the regulations and will update shipping options as soon as possible.

Due to federal and state laws, we are only able to ship within the USA at this time.

Yes, we want you to be completely satisfied with your Vivazen experience! If you’re not happy with your purchase, you can return the unused portion of the product within 60 days for a full refund or exchange—no hassle and no cost to you.

To get started, email us at info@vivazen.com or contact support via this chat , and we’ll send you a prepaid shipping label to make the process easy. If your product was damaged during shipping, let us know within 48 hours, and we’ll take care of it.

We’re here to help every step of the way!

All standard orders are shipped via USPS and expedited orders are shipped via UPS.

All orders are processed within 1 business day of being received. Please allow an additional 3-5 business days for your order to arrive to you. Expedited orders arrive in 2-4 business days. Tracking information is emailed to you once the package has left our warehouse.

To track your order, you can find the tracking information in the order detail page within the My Account section of our website. Additionally, a tracking link is usually sent via email when your order is shipped; you may need to check your spam folder if you haven’t received it. It generally takes a day or two for the postal service (e.g., USPS) to update tracking information once shipped.

The term ‘fulfilled’ on your order status refers to your order having been processed and shipped out. Sometimes, there might be a delay before you receive the shipping confirmation email. If you see ‘fulfilled’ but haven’t received an email, the details should still be accessible on our website under your account’s order history.

Reward points can be redeemed from the ‘Redeem Rewards’ section located on the Manage Rewards page within your account. Once redeemed, a coupon code will be generated which can be used on your next order. Please note that reward points must be redeemed prior to placing your order to apply the discount effectively. If you have sufficient points, they can be used to contribute to a discount.

We work hard to get your order to you as quickly as possible, which means our warehouse begins processing it almost immediately after you place it. Because of this speedy process, cancellations aren’t usually possible once your order has been placed. If you have any concerns about your order, please don’t hesitate to reach out to our Customer Support team—we’re always happy to help find a solution!

We’re sorry to hear about any issues with your order! If your item(s) arrive damaged, please send us a photo of the damage along with your order number. Once we have this information, we’ll do our best to quickly send a replacement your way.

Yes, we do! Expedited shipping is available for $19 and typically arrives within 2-4 business days. If you need your order quickly, this is a great option to ensure a faster delivery.

Yes! We offer free shipping on all orders over $59. Plus, if you place your order before 11 a.m. local time, we’ll ship it out the same day for even faster delivery.

Delivery times depend on your location and the shipping method you choose:

• Standard Delivery: Usually arrives within 5-7 business days.
• Express Delivery: Typically arrives within 2-4 business days.

If you have any questions about your order’s delivery, feel free to reach out—we’re here to help!

days.

Once your order has been placed and processed, you will receive a confirmation email with your order details. This email will include a tracking number and a link to our tracking page.

Click on the tracking number link or enter the tracking number into our tracking page.

Tracking information may not be immediately available after your order is placed. It can take up to 24 for the number to become active in our system. If you don’t see any updates right away, please be patient and check back later.

Sorry about that. Please make sure you’ve created your account and then activate your account to log in to the new site. You should have gotten an email from us to activate the account.

Forgot you password? Click here: https://vivazen.com/account/login#recover

We work hard to get your order to you as quickly as possible, which means our warehouse begins processing it almost immediately after you place it. Because of this speedy process, cancellations aren’t usually possible once your order has been placed. If you have any concerns about your order, please don’t hesitate to reach out to our Customer Support team—we’re always happy to help find a solution!

Once an order is placed, we are unable to make changes to the order. However, if you need to update your shipping address or contact information, please contact our customer service team immediately after placing your order.

If no one was home at the time of delivery, the carrier will leave the package in a safe location.

Be sure to check around your home and with neighbors/building management who may have collected the package for you.

Also, please double-check the shipping address of your order (in the order confirmation email) to ensure it’s headed to the right location.

On some occasions, packages may be marked as delivered but take additional time to arrive.

If you still are unable to locate the package, please reach out to the carrier.

If you need additional assistance, please email our team.

To apply a promo or discount code:

• Proceed to checkout and enter your code in the [‘Discount Code’] field.

• Click [‘Apply’] to see your new total before finalizing your order.

• Only one code can be used per order.

If you’re having trouble entering your promo code, please try clearing the cache on your web browser or trying on a different device.

We’re here to help if something goes wrong with your order!

• Lost Packages: If your package doesn’t arrive, please contact us at info@vivazen.com with your order number, and we’ll work quickly to make it right.
• Damaged Packages: If your package arrives damaged, email us at info@vivazen.com with your order number and photos of the damage.

Our team will review the details and arrange for a replacement or refund as needed. Your satisfaction is our priority!

Once your return has been received and processed, you will be notified via email when the refund has been issued.

Please allow 5-10 business days for the refund to reflect in your account.

We strive to deliver your order as quickly and efficiently as possible!

• Standard Shipping: Orders within the USA typically arrive in 5-7 business days. Shipping charges, if applicable, are calculated at checkout.
• Restrictions: We currently don’t ship to certain states, cities, or counties due to local regulations. These include: Alabama, Arkansas, Indiana, Rhode Island, Tennessee (except leaf powder products), Vermont, Wisconsin, and several specific areas.
• International Shipping: At this time, we don’t offer international shipping, but we’re working to add this option in the future.

For any questions, feel free to contact us at info@vivazen.com — we’re happy to help!

No VIVAZEN® products contain peanuts or tree nuts.

We source our ingredients from around the world and manufacture 100% of our products at FDA-registered, GMP-certified facilities across the United States.

A GMP (Good Manufacturing Practices) facility is a production site that follows strict guidelines to ensure products are manufactured safely, consistently, and with high quality. These rules cover everything from the cleanliness of the equipment to the training of employees and the testing of ingredients. When a product is manufactured in a GMP facility, it means you can trust that it’s been produced to high standards, with your safety in mind.

VIVAZEN® is legal in 44 states and therefore its presence in a urine sample should be irrelevant. Frankly, most drug tests are not designed to detect any ingredient contained in VIVAZEN®. Please visit each product page to view the complete list of botanicals in each of our proprietary blends.

Great question! You can find a comprehensive list on each of our product pages!

VIVAZEN® makes a wide range of products that fit your needs! From an energy boost, to a relaxation shot, enhanced mood, focus or relief, we have you covered.*  Click the option to shop by benefit in the main navigation.

VIVAZEN® products provide function you can feel, which means that anytime you need a boost in mood, energy or relief, we have you covered.  And unlike products with caffeine, you won’t feel the jitters or steep crash associated with caffeine.  Many users report taking VIVAZEN® products during the day, but some enjoy our variety of kava blends for relaxation in the evening as their workday winds down.*

There are a wide variety of products – shots, honey, gummies, capsules and powders, so you can find the one that fits you best!  Whichever you choose, please pay close attention to the recommended serving sizes to ensure the best experience.

VIVAZEN® is formulated to harness the unique benefits of kratom in a way that prioritizes well-being and balanced effects. Kratom, a botanical from Southeast Asia, contains natural compounds called alkaloids, including mitragynine.  Mitragynine acts on a variety of receptors in the brain and at low doses, may potentially provide mild energizing and minor pain-relieving effects, but at high doses, it may have relaxing properties.. That’s why our products contain a carefully measured dose of 20 mg of mitragynine per serving—enough to offer beneficial effects without risking the intense or potentially less desirable qualities associated with higher doses.*

Kratom is a tropical plant from Southeast Asia that’s been used for centuries for its natural mood-boosting, relaxing, and energizing effects. The leaves contain compounds that interact with your body’s receptors, offering benefits like relief, focus, or a lift in energy—depending on the strain (anecdotally) and botanical blends. It’s a natural way to feel better, while staying tuned in.*

Kava is a plant native to the South Pacific, traditionally used to help people relax, unwind, and de-stress. The root is ground up and made into a drink that’s known for its calming, mellow effects—think of it as nature’s way to chill out without the alcohol. It’s great for when you want to take the edge off and feel more at ease.*

VIVAZEN® has a wide variety of products but universally, we have identified that our serving size to be 20mg MIT, as identified across our packaging. Please review the warning label on each package for dosing information prior to use.

Some users may experience side effects, especially if they exceed our recommended dose of 20 mg of mitragynine per serving or use it for extended periods. Potential side effects may include nausea, dizziness, and mild gastrointestinal discomfort. For this reason, we recommend using VIVAZEN® for no more than four consecutive weeks, allowing your body regular breaks. Please be sure to consult the warning label on specific VIVAZEN® products prior to use.

Great question! You can find a comprehensive list on each of our product pages!

VIVAZEN® products are within Kratom Consumer Protection Act (KCPA) limits for 7-OH.

VIVAZEN® is made from a blend of botanicals, but often compared to a strong, steeped tea. They generally have a unique herbal flavor that some find a bit bitter. To make it more enjoyable, many people mix it with their favorite drinks. For example, adding VIVAZEN® to iced tea or lemonade can help mask the taste while still delivering its benefits.

Most users report feeling the effects of VIVAZEN® within 15-30 minutes and can last anywhere from 2 to 4 hours, depending on your body and how much you take. It’s a steady vibe—great for when you need a boost or a little relief without it overstaying its welcome.

While it depends which product you take, generally most say that VIVAZEN® feels like a deep breath of relief when you need it most. Users typically describe it as a calming wave that helps melt away tension, lifting your mood and bringing a gentle sense of focus and clarity. It’s not overwhelming—just a natural, balanced boost to help you feel a little better, a little lighter, and ready to take on whatever’s next.*

Nope. Zip, zilch, nada. No VIVAZEN® product contains caffeine.

All VIVAZEN® products are non-alcoholic.

Unfortunately, VIVAZEN® products are not yet certified kosher.

Yes, all VIVAZEN® products are gluten free.

Outside of Honey and Honey GO, all VIVAZEN® products are vegan.

All of our products are shelf-stable and can be stored at room temperature before opening. After opening our shots or concentrates we would recommend refrigerating the products for freshness. We would recommend avoiding exposure to prolonged heat, which affects the potency of our active ingredients.

We include a small amount of sugar because it enhances the effectiveness of our key extracts, delivering the best results for you. Previously, we used sucralose, but we’ve committed to using only natural ingredients. That’s why we now use a blend of beet sugar, stevia, and monk fruit—ensuring great taste, great efficacy, and a product you can trust.

VIVAZEN® is sold online and in thousands of stores nationwide. To find a store near you, use our store locator.

Yes!  Just login to your account to manage your subscription.

Just login to your account to manage your subscription.

Just login to your account to manage your subscription.

If you need to cancel your subscription for any reason, sign into your account and go the Manage Subscriptions section. Simply find the subscription and click ‘cancel’. Its that easy. We understand that circumstances change, and we strive to accommodate your needs swiftly without any hassle.

If you are experiencing difficulties logging into your account, there are a few steps you can follow:

• Check your email for an account activation email or a password reset link. We often send these to assist with account access issues. Ensure to also check your spam folder.
• If you recently attempted to log in and faced issues, we may have automatically sent you a reactivation or password reset link. Please use the provided link to reactivate your old account or to reset your password.
• If you still can’t access your account or have not received any emails from us, a new activation email may be necessary.

In some cases, if you do not recognize the account or suspect an error, you may ignore the communications if you have not created an account with us before. However, if issues persist and you are sure the account is yours, follow up on the provided links and instructions from our emails to regain access.

We are happy to assist with instructions on how to cancel your subscription.

1. Login into your account: https://vivazen.com/account/login

2. Click Manage Subscriptions

3. Locate your subscription and click Manage

4. Click Skip Shipment

Proceed to complete the steps to successfully cancel your subscription.

On each product page you can select a one-time or recurring order!