Frequently Asked Questions
Is VIVAZEN® sold in stores?
Yes, our product is sold in thousands of stores across the United States. We are adding more stores everyday. Check our map of participating retail stores.
Is kratom legal in my state?
Here you will find the list of legality of kratom by state:
- Alabama– kratom is banned
- Alaska– kratom is legal
- Arizona– kratom is legal and has a KCPA (18+)
- Arkansas– kratom is banned
- California– kratom is legal except for the city of San Diego
- Colorado– kratom is legal and has a KCPA (21+). However Denver, Parker Town, and Monument Town prohibit kratom sales
- Connecticut– kratom is legal
- Delaware– kratom is legal
- Florida– kratom is legal and has a KCPA (21+). However, it is banned in Sarasota County.
- Georgia– kratom is legal and has a KCPA (18+)
- Hawaii– kratom is legal
- Idaho– kratom is legal
- Illinois– kratom is legal (18+) except for Jerseyville, Alton, and Edwardsville
- Indiana– kratom is banned
- Iowa– kratom is legal
- Kansas– kratom is legal
- Kentucky– kratom is legal
- Louisiana– kratom is legal
- Maine– kratom is legal
- Maryland– kratom is legal
- Massachusetts– kratom is legal
- Michigan– kratom is legal
- Minnesota– kratom is legal (18+)
- Mississippi– kratom is legal at the state level. It is illegal and banned in 33 counties and towns:
- Mississippi towns where kratom is not legal:
- Belmont
- Blue Mountain
- Booneville
- Bruce
- Burnsville
- Caledonia
- Calhoun
- Columbus
- Corinth
- Derma
- Fulton
- Guntown
- Iuka
- Mantachie
- Marietta
- New Albany
- Okolona
- Oxford
- Pontotoc
- Ripley
- Saltillo
- Senatobia
- Tishomingo
- Vardaman
- Mississippi counties where kratom is not legal:
- Alcorn
- Calhoun
- Itawamba
- Lowndes
- Monroe
- Noxubee
- Prentiss
- Tippah
- Tishomingo
- Union
- Missouri– kratom is legal
- Nebraska– kratom is legal
- Nevada– kratom is legal and has a KCPA (18+)
- New Hampshire– kratom is legal (18+) except for Franklin
- New Jersey– kratom is legal
- New Mexico– kratom is legal
- New York– kratom is legal
- North Carolina– kratom is legal (18+)
- North Dakota– kratom is legal
- Ohio– kratom is legal
- Oklahoma– kratom is legal and has a KCPA (18+)
- Oregon– kratom is legal and has a KCPA (21+)
- Pennsylvania– kratom is legal
- Rhode Island– kratom is banned
- South Carolina– kratom is legal (21+)
- South Dakota– kratom is legal (21+)
- Tennessee– kratom in plain leaf form is legal for those over 21 years. It is illegal in all other forms
- Texas – kratom is legal
- Utah– kratom is legal and has a KCPA (18+)
- Vermont– kratom is banned
- Virginia– kratom is legal and has a KCPA (21+)
- Washington– kratom is legal
- West Virginia– kratom is legal and has a KCPA (21+)
- Wisconsin– kratom is banned
- Wyoming– kratom is legal
- Washington D.C. – kratom is legal
Why are there no shipping options available for my state?
While we would like to be able to ship to all States in the USA, at this time it is not possible. While our product is 100% federally legal there are some states and areas that prohibit some of the ingredients.
Currently we are unable to ship to: Alabama, Arkansas, Tennessee, Wisconsin, Indiana, Rhode Island, and Vermont. As well we cannot ship to Union County, MI, Sarasota County, FL and Denver and San Diego. We are always monitoring the regulations and will update shipping options as soon as possible.
Can I sell VIVAZEN® in my store?
Yes, we would love to have you sell VIVAZEN®in your store. You sign up and place your order online, today. Visit us at VIVAZENDIRECT.com
What is VIVAZEN® plant based relief?
VIVAZEN® plant-based supplements are perfectly crafted with a proprietary blend of botanicals, herbs and natural ingredients that make up our unique, effective and fast acting formula. Using our proprietary extraction process, and Active Plus Extracts, the VIVAZEN® formula offers maximum bio-availability that creates a powerful experience, unmatched by any competitors.
Are there any health care concerns that I should be aware of while using VIVAZEN®?
A key active ingredient in VIVAZEN® is Kratom and we recommend a starting dose 1 serving which equates to 20mg for new customers. Please review the warning label on the package prior to use.
Nevertheless, we would advise contacting your healthcare provider with any questions related to your personal wellbeing.
If you believe you have had an adverse reaction to any product you are using, please contact your healthcare provider immediately.
How much kratom is in VIVAZEN®?
Each VIVAZEN®product has a varying amount of our active botanicals, clearly labeled on the package and this website. Please review the warning label on the package for serving sizes prior to use.
What is the recommended serving size?
VIVAZEN® has a wide variety of products but universally, we have identified that our serving size to be 20mg MIT, as identified across. our packaging. Please review the warning label on each package for dosing information prior to use.
How long does it take to get my order?
All orders are processed within 1 business day of being received. Please allow an additional 3-5 business days for your order to arrive to you.
Expedited orders arrive in 2-4 business days.
Tracking information is emailed to you once the package has left our warehouse.
Do you ship internationally?
Due to federal and state laws, we are only able to ship within the USA at this time.
What is your return policy?
Our complete return / exchange and refund policy can be found HERE
If I have to give a urine sample, what will the results of that sample be if I’ve ingested VIVAZEN®?
VIVAZEN® is legal in 44 states and therefore its presence in a urine sample should be irrelevant. Frankly, most drug tests are not designed to detect any ingredient contained in VIVAZEN®.
Please visit each product page to view the complete list of botanicals in each of our proprietary blends.